Table of Contents
2008 – Present
AT&T Services, Inc.,
May 2008 – October 2010 (Consultant)/November 2010 – Present
Summary
Various key roles as a Senior Software Engineer, including Software Architect, Web Application Developer/Programmer Analyst, Payment Card Industry (PCI) Security Liaison, and Release Manager. Involved in application architecture, development and maintenance of critical web applications and portals, ensuring PCI compliance, and implementing innovative solutions. Notable projects for different web application portals for COU, COU-I, ANR/IMO, KOU, CEP, and KMO. Demonstrated expertise in PCI compliance, version control, infrastructure, major migrations, user management, app store and developer portal design, responsive compatibility, custom reporting, and cost management.
Key contributions:
- Led efforts to upgrade the entire code base for PCI compliance within aggressive timelines. Coached and mentored development and testing teams, implementing best practices throughout the development life cycle. Serves as lead PCI Compliance Analyst/Liaison, facilitating coordination within the team and Vulnerability testing and Corporate compliance teams
- Currently supporting migration of suite of portals to Azure
- Oversaw successful migration from SVN to Git, providing comprehensive training to the development team. Supported seamless upgrade of the ColdFusion Application Server, leveraging extensive experience with ColdFusion.
- Played a pivotal role in a major migration effort, undertaking extensive architectural overhauls. and in the design and development a custom session management system to replace the existing CF session management.
- Designed and implemented an encompassing user roles and permission-based access system for streamlined and secure access across the entire site with transaction level and audit logs.
- Led the design of a seamlessly dynamic and scalable app store with support for multiple emerging platforms and app distribution channels. Successfully designed application architecture and database, key development resource to implement an app developer portal encompassing access setup, approvals, version control, test management, corporate approvals, and release management.
- Upgraded applications for seamless compatibility across devices and screens (Responsive design), enhancing user experiences and optimizing functionality.
- Developed a powerful custom reporting application with dynamic form generation, custom download capabilities, and a robust access control mechanism. Streamlined the reporting process and reduced reliance on costly custom reporting solutions.
- Designed and implemented applications for cost management and generating substantial savings. Contributed to an awareness bulletin providing detailed cost information to leadership. Implemented a recertification application, significantly reducing inventory costs.
Key Skills:
- PCI compliance implementation and leadership
- Version control system migration and administration
- Architectural overhaul and migration
- User roles and permission-based access system design
- App store and developer portal design and implementation
- Responsive design and cross-platform compatibility
- Custom reporting application development
- Cost management and savings initiatives
- Training and mentoring development team
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2002-2008
CCEI – ChildCare Education Institute, GA
Summary
As a key contributor at a leading online education provider, evaluated systems, upgraded functionalities, and developed new modules. Highlights include implementing an efficient online registration system, reducing steps to register and actual paperwork, distribution time, and creating customizable product catalogs. Also developed modules for dynamic generation of secured course completion certificates, custom reports, ad tracking, course management, and vendor order placement. Improved efficiency and enhanced the organization’s online education platform.
Key contributions:
- Evaluated current systems, documented and assisted in creating a long-term roadmap for system expansion.
- Maintained, upgraded existing functionalities, and developed new modules to enhance and expedite essential business functions.
- Designed databases for new applications and new functionality.
- Conducted prototype development to accelerate the application approval and development process.
- Analyzed the existing capabilities of the business model and identified new streams of income.
- Designed, developed, and implemented a three-phased online system to replace the customer registration process.
- Achieved a 95% reduction in current paperwork.
- Reduced the time from sale to product distribution by 80%.
- Realized 80-90% time savings for sales representatives by directing customers to the online process.
- Developed a generic, scalable, and highly customizable product catalog with the following features:
- Custom product descriptions for different vendors.
- Custom product categories.
- Complex and simple pricing options with or without secondary products.
- Multi-option/multi-vendor customizable pricing.
- Discounts and promotions for primary or secondary products.
- Support for single and multiple vendor products.
- Standardized model for all online products.
- Designed, developed, and maintained several custom modules with the following functionalities:
- Secured PDF certificate delivery system for multiple study streams and partners.
- Complex customizable reports for marketing, accounting, and administrative executives.
- Company-wide issue tracking system with an intranet-based ticket entry system.
- Customizable FAQ system.
- Internet ad tracking system for monitoring ads and partner links.
- Customized event contact registration system.
- Scripts and back-end processes for managing and maintaining student data.
- Custom content management system for managing course work.
- Custom modules for extracting currently deployed content, images, and documents.
- Course work creation and editing capabilities for managing content, images, and documents.
- Designed an auditing module for finished courses, facilitating approval for production.
- Developed a web service module for vendor order placement.
Key Skills:
- System evaluation and roadmap creation
- System maintenance and upgrade
- Database design and development
- Prototype development
- Business model analysis and income generation identification
- Online system development and implementation
- Process optimization and efficiency improvement
- Customizable report creation
- Issue tracking system implementation
- Content management system development
- Web service development
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City of New York, NY (Consultant)
Summary
As a Business/Systems Analyst and Senior Web Application Developer for the City of New York’s WeCARE program, made significant contributions to the development and implementation of a support system for public assistance recipients with different conditions and needs (medical, physical, mental, education, training). Excelled in requirement elicitation, prototype development, data modeling, documentation, and web application development. By leveraging analytical and technical expertise, played a vital role in ensuring the successful delivery of a comprehensive and efficient system design that would positively impacted the lives of program participants.
Key contributions:
- Collaborated with stakeholders to understand program requirements, ensuring alignment with user needs and goals.
- Created prototypes for intuitive interfaces and information integration, enabling stakeholder feedback and refinement and to visualize and integrate disparate information sets.
- Assisted in developing a structured and efficient data model for effective information representation and management.
- Documented detailed requirements for application and reporting, providing clear guidelines for development teams.
- Prepared comprehensive specifications and testing requirements to ensure accurate implementation and validate system functionality.
- Actively contributed as a Senior Web Application Developer, designing and developing application modules and reusable components(CFCs). Designed CFCs with a focus on future web services utilization.
Key Skills:
- Requirement elicitation and documentation
- Prototyping and visualization
- Data modeling
- Application and reporting requirements documentation
- Functional and system testing specifications
- Web application development
- Collaboration and stakeholder management
- Problem-solving and analytical thinking
- Communication and presentation skills
- Re-usability and interoperability in component design
- Understanding of user needs and program goals
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SankyoPharma (Consultant)
Summary
As a Senior Programmer/Analyst/Consultant at Sankyo Pharma, had a pivotal role in enhancing an intranet-based application, driving improved ROI and user experience. Conducted analysis, provided recommendations, and developed key features such as an executive dashboard and electronic audit control system. Additionally, refactored modules for scalability, resolved critical issues, and implemented advanced security measures. Optimized performance and contributed to effective decision-making and streamlined project management.
Key contributions:
- Conducted a thorough analysis of the application, incorporating user feedback, and provided valuable recommendations for improvements.
- Designed an intuitive and streamlined navigational structure to enhance user experience.
- Developed an executive dashboard to provide a high-level overview of IT projects and service requests, aiding decision-making and resource management.
- Created an electronic audit control and tracking system for large project requests, improving project management and historical reference.
- Refactored key application modules to enhance scalability and extensibility, ensuring future growth and adaptability to changing corporate reporting structure.
- Identified and resolved critical issues in application modules, ensuring system stability and smooth operations.
- Updated and created financial and resource management reports for accurate and timely information.
- Implemented an enhanced security system with role-based access to protect sensitive data.
- Developed additional modules, including email notification system, workflow enforcement module, change request module, resource calendars, and centralized access module.
- Designed and developed the necessary database tables and stored procedures to support application changes.
Key Skills:
- Application Analysis and Recommendations
- User Experience Design
- Dashboard Development
- Electronic Audit Control and Tracking
- Application Refactoring and Scalability
- Issue Identification and Resolution
- Financial and Resource Management Reporting
- Enhanced Security Implementation
- Module Development
- Database Design and Development
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Fusionapps.com (Consultant)
Multiple Clients
Summary
As Lead Application Developer, contributed to a range of impactful projects. Redesigned intranet applications for Fujitsu, developed modules for in-store kiosks, and provided analysis and support for a national chain Toys “R” Us and Babies “R” Us. Implemented custom content management and e-commerce solutions, integrated third-party interfaces, and created a web-based party scheduling system. Delivered a custom issue tracking system and provided guidance to junior developers, ensuring successful project completions.
Key contributions:
- Redesigned and developed intranet applications for Fujitsu‘s web-based backend operations, utilizing CFMX and SQL2000.
- Led the redesign and development of modules for web-based customer self help in-store kiosks for Toys “R” Us and Babies “R” Us, providing a unified code base for efficient browsing and special order placement.
- Developed pilot applications to showcase new functionality and enhancements using ColdFusion, enabling clients to evaluate and provide valuable feedback.
- Designed and developed essential back-end management modules, including a dual-language compatible Catalog Manager, image synchronization (for Amazon.com based Toys “R” Us online store) modules, and web application modules for Toys “R” Us.
- Integrated proprietary third-party web interfaces using XML formats, collaborating with shipping service providers like FedEx, UPS, and USPS to calculate real time shipping rate estimation processes.
- Developed modules to interface with Froogle.com, facilitating the seamless update of product information in the prescribed format via scheduled tasks and FTP for Toys “R” Us products.
- Spearheaded the development of a web-based party scheduling system for Girafficparty.com, enabling customers to reserve time slots at multiple Toys “R” Us store locations nationwide.
- Provided analysis and development support for enhancing the Giraffic Party project (girafficparty.com), improving user experience and driving profitability through up selling opportunities.
- Designed and developed custom content management modules with Verity collections for enhanced search capabilities, empowering administration and DB-independent functionality across various website sections for Toys “R” Us corporate websites.
- Created a modular e-commerce solution with extensive customization options to meet diverse business needs.
- Successfully delivered a custom web-based issue tracking system with dynamic graphical reporting capabilities, enhancing issue management and analysis.
- Developed a specialized product management tool for Toys “R” Us business analysts, facilitating the efficient management and integration of supplier products into the catalog.
- Built a competitive analysis tool to get the latest competitors’ prices and web-based sales/discounted offers, utilizing web scraping techniques for data extraction and decision-making by pricing analysts.
- Leveraged web services to rebrand, resell, and up-sell third-party partner web-based products, creating a custom application to present personalized rebranded catalogs with additional services and customization options.
Key Skills:
- Web application development
- In store customer self help Kiosk application
- Database management and integration (SQL2000)
- Redesigning and enhancing intranet applications
- Custom content management system development
- Integration with third-party API interfaces and services (e.g., FedEx, UPS, USPS)
- Web-based party scheduling system development
- Competitive analysis tool
- Consume Web Services to offer and resell partner product catalogs
- Issue tracking system development
- Project management and leadership
- Collaboration and teamwork
- Technical guidance and mentorship to junior developers
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NFLC – University of Maryland (Consultant)
Summary
Technical and Project lead for the NFLC (National Foreign Language Center) – University of Maryland, spearheaded the development, design, and testing efforts for a web application commissioned by the U.S. Department of Education and University of Maryland. The website, created for the National Foreign Language Center, featured multiple modules for different groups – to enable qualitative and quantitative grant data procurement and analysis.
Key contributions:
- System analysis and design of modular components for the application.
- Application framework design.
- Assistance in data element analysis, creation, and validation of the data model.
- Effective direction and modularization of team efforts in developing the application, consisting of about 375 screens and over 250 tables in the database back-end.
- Creation of specifications for stored procedures handling medium to complex interactions with the database.
- Training and enforcement of standardized coding practices.
- Leadership and participation in offsite and offshore development efforts.
- Coordination of two teams for parallel application module development.
- Conducting training sessions for ASP developers on using ColdFusion for rapid web application development.
- Main contact for issue tracking, source control (CVS), and swift issue resolution.
- Facilitation of change control, change requests, and phased feature releases for controlled and accurate module deployment.
- Design and implementation of generic navigation and login modules using WDDX.
- Enhancement of existing Bug tracking system with team-level and individual progress dashboards using ColdFusion 5 graphing facilities.
- Management and migration of code from CF 4.5 to 5.0.
- Installation and management of application and web servers on Windows and Solaris platforms, and development, testing, and staging environments.
- Assistance in preparing documentation for system architecture, recommended configurations, and deployment/production plans.
Key Skills:
- Project leadership and management
- System analysis and design
- Application framework development
- Team coordination and modularization
- Database design and data modeling
- Specification development for stored procedures
- Training and enforcement of coding practices
- Offsite and offshore development coordination
- Issue tracking and resolution
- Change control and phased feature release
- Navigation and login module design
- Bug tracking system enhancement
- Code migration and management
- Server installation and management
- Documentation preparation for system architecture and deployment plans.
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Before 2002
Innercrossing.com (Consultant)
njwedding.com
Summary
Primary Developer and Senior Programmer/Analyst involved in designing, developing, and implementing a sophisticated ad management and criteria-based ad display system. This system offered vendor advertisers multiple pricing options by incorporating customizable criteria, while providing an intuitive and user-friendly interface and highly customizable spending reports. Additionally, enhanced the existing vendor management system by integrating new modules and implementing advanced search capabilities.
Key contributions:
- Designed, developed, and implemented a sophisticated ad management and criteria-based ad display system with customizable criteria, offering multiple pricing options for advertisers.
- Created an intuitive and user-friendly interface for seamless operation of the ad management system.
- Developed a custom reporting system that provided ad buyers with valuable insights, including impressions, clicks, and click-through ratios for each ad.
- Enhanced the existing vendor management system by integrating new modules and implementing advanced search capabilities.
- Successfully migrated the codebase from ColdFusion 4.0 to 4.5, ensuring a smooth deployment of the system.
- Upgraded the technology stack to ColdFusion 5.0 and transitioned from Access 2000 to SQL Server 2000, enhancing performance, scalability, and future growth potential.
Key Skills:
- Ad management system design and development
- Criteria-based ad display system implementation
- User interface design for intuitive operation
- Vendor management system enhancement
- Advanced search capabilities integration
- Code migration and deployment
- Technology upgrade (Web Application Development software and database)
- Custom reporting system development
- Metrics analysis (impressions, clicks, click-through ratios)
- Performance optimization and scalability enhancement
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Papercache.com (Consultant)
Summary
Technical and Project Lead with a comprehensive set of responsibilities ranging from user requirement analysis, database design, graphic design, and e-commerce implementation to integration with external systems, order tracking, scalability, and production support. Successfully delivered a highly functional and user-friendly website that met the specific needs for a B2B and B2C web application catering to a handmade paper and paper product supplier.
Key contributions:
- User Requirement Analysis: Conducted thorough analysis to understand and address the business needs and goals of the clients, ensuring a tailored and effective solution.
- Database Design: Designed and implemented a robust database structure, enabling efficient data management and supporting the website’s functionality.
- Graphic Design and Image Manipulation: Leveraged Adobe Photoshop to create visually appealing and optimized images for the website, enhancing its visual appeal.
- E-commerce Implementation: Developed an online cataloging system and integrated various e-commerce options, enabling seamless and secure online transactions for B2B and B2C customers.
- Customized Shopping Cart: Implemented a customized shopping cart solution with advanced features, streamlining the order processing and rate inquiry handling.
- Integration with External Systems: Integrated the website with a shipping cost analyzer and payment gateways such as PayPal and Verisign, ensuring accurate shipping cost estimates and secure payment processing.
- Customer & Sales Management, Communication and Notification: Designed and developed a custom sub application to track customer inquiries, sales quotes, leads and an email notification system, allowing users to receive updates and new product notices via email.
- Order Tracking and Inventory Control: Developed an efficient order tracking and inventory control system, facilitating streamlined management of orders and inventory within the website.
- Scalability and Performance Enhancement: Leveraged ColdFusion 5.0 with MS Access back-end for initial development, and subsequently migrated the database to SQL Server 2000 to enhance performance and scalability.
- Server Installation and Maintenance: Installed and maintained development and staging servers to support ongoing website development and testing requirements.
- Site Deployment and Production Support: Managed the successful deployment and maintenance of the website at a third-party hosting service, ensuring smooth operations and providing ongoing production support.
Key Skills:
- Project Management
- User Requirement Analysis
- Database Design and Management
- Graphic Design
- E-commerce Implementation
- Integration with External Systems
- UI/UX Design
- Order Tracking and Inventory Control
- Scalability and Performance Optimization
- Server Installation and Maintenance
- Production Support
- Communication and Collaboration
- Problem-solving and Troubleshooting
- Documentation
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G.TRIAD – Computer Horizons Corp.
Multiple Client Projects
Summary
Senior Application Developer/Analyst, contributed to several projects across different industries. Involved in resolving compatibility issues, redesigning and migrating websites, developing new features and enhancements, creating custom solutions and modules and implementing advanced user awareness and automatic reseller site personalization features. Worked with different technologies to deliver high-quality results for clients.
Key contributions:
- DRS.com:
- Resolved cross-browser and cross-platform compatibility issues for a defense electronics systems supplier’s pre-release website.
- Utilized Flash and ColdFusion technologies to ensure smooth functionality and optimal user experience.
- RentVillas.com:
- Participated in the redesign and migration of a high-end property rental company’s website.
- Enhanced website functionality and improved the user interface for accessing rental properties in multiple countries.
- New.askAllied.com:
- Developed and implemented new features and enhancements for Allied’s office product supplier website.
- Worked on shopping cart checkout and credit card payment systems, incorporating a customizable content management system.
- Created custom tags to manage customer departments, warehouses, and users, enhancing functionality.
- Scholastic.com:
- Developed and implemented a custom solution for a renowned publishing company’s website.
- Recreated and fixed issues across different operating systems and browsers to meet specific requirements.
- CHC Internal:
- Developed a prototype module for client access to the corporate support site using ColdFusion and Flash.
- Created registration modules for seminars and provided downloadable spreadsheets for the sales team.
- Hyperion.com:
- Assisted in the migration of a ColdFusion website for a Business Analysis Software development company.
- Tested and resolved issues to ensure a smooth transition to the new website.
- Starbase, Starteam:
- Enhanced version control software by developing application integration modules for Starbase.
- Enabled versioning of Spectra Objects and created user-friendly interfaces for seamless interaction.
- The Princeton Review, Review.com:
- Contributed to the development of a new section on Review.com for student recruitment assistance.
- Developed a system for institutions to search for students and send targeted offers based on specific criteria.
- Vialog Corporation (webConferencing.com):
- Implemented advanced features for webConferencing.com, including User Awareness and Reseller Site Personalization.
- Customized the site’s look based on partner sites, developed tracking facilities for referrals, and integrated a user tracking system.
- Documented site layout, features, and functionality, and integrated Cybercash custom tag for conference billing.
Key Skills:
- Web Development
- Customizing advanced Content Management System
- E-commerce development and online payment integration
- User Interface (UI) Design and Improvement
- Website Redesign and Migration
- Testing and Issue Resolution: Cross-platform and cross-browser testing
- Custom Solution Development
- Prototype Development
- Integration with Version Control
- Custom tag creation, Reusable function development
- Customization and Branding
- User Tracking and Analytics
- Documentation
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AT&T (Consultant)
Customer Care Marketing and Sales Oracle data warehouse
Summary
Project Lead at AT&T, for a team of developers and analysts in the implementation of the TIP Phase 1 project, a major initiative to improve the efficiency and effectiveness of the AT&T Customer Care Marketing and Sales Oracle data warehouse. Successfully migrated the system to new servers, ensured a seamless transition and minimal downtime, and provided 24×7 production support. Identified and implemented process enhancements to improve overall efficiency.
In addition to role as Project Lead, also worked as a Programmer/Analyst and System Testing Coordinator. Engaged in analysis, development, testing, and implementation using PL/SQL packages and procedures, and facilitated process automation, enhancement, and tuning for database loads, data processing, and shipping to downstream applications.
Key contributions:
Leadership role overseeing the development and production support team. The project involved a UNIX-based platform with 135 tables, 77 input interfaces, and 70 output interfaces, operating on a 24×7 processing schedule.
- Coordinated and actively participated in analysis efforts for the TIP project.
- Planned and executed the migration of the system to new servers, ensuring a seamless transition and minimal downtime.
- Served as the source code administrator, managing version control and ensuring code integrity.
- Monitored daily data shipments and provided 24×7 production support, resolving any issues promptly to maintain system availability.
- Identified, organized, supervised, and implemented enhancements to optimize process performance, improving overall efficiency.
- Regularly reported status updates to senior project development and testing managers, as well as client district directors, ensuring effective communication and stakeholder engagement.
- Coordinated training sessions for new team members, facilitating their on-boarding and ensuring a smooth transition into the project.
- Conducted training sessions to educate team members on project-specific processes and technologies.
- Successfully planned, organized, and executed the Year 2000 compliance certification process for the Year 2000 program office, following published policies and ensuring compliance with date-related issues.
Additional Roles:
Programmer/Analyst
- Engaged in analysis, development, testing, and implementation using PL/SQL packages and procedures.
- Facilitated process automation, enhancement, and tuning for database loads, data processing, and shipping to downstream applications.
System Testing Coordinator
- Tested, documented, and tracked system test cases following the implementation of Change Requests (CR) and Modification Requests (MR).
- Collaborated with programmers and business analysts to swiftly resolve issues and ensure smooth testing processes.
- Established and maintained rigorous tracking policies to supplement existing standards, ensuring comprehensive test coverage.
- Produced status reports and conducted low-volume integration testing and full-volume system testing to validate the system’s functionality and performance.
- Acted as the project representative in daily status calls for system testing, providing updates and addressing any concerns or issues raised.
Key Skills
- Ability to work under pressure
- Ability to meet deadlines
- Project Leadership and Management
- System Migration and Deployment
- Production Support and Troubleshooting
- Stakeholder Communication and Reporting
- Process Optimization and Efficiency Improvement
- Compliance Analysis and Certification
- PL/SQL Development and Automation
- System Testing and Documentation
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Computer Horizons Corp., Solutions Division
Multiple Client Projects
Summary
Senior Programmer/Analyst at Computer Horizons Corp., on projects for major pharmaceutical and telecommunication companies. Focused on Y2K compliance analysis and remediation efforts, using tools like Signature 2000. Leveraged programming and analytical skills to ensure compliance, improve system performance, and deliver successful outcomes for each project.
Key contributions:
- Lucent Technologies:
- Developed a Summary Report generation tool using PFC libraries.
- Utilized Profile Builder to track customers associated with different sites and assist in profile building for customers.
- Managed executive payroll processes.
- Eli Lilly:
- Led projects for Fergesheim, Italy, France, Canada, and Geisson, as well as Medic (USA) on the AS400 platform.
- Implemented macros for automatic report generation within the AS400 team.
- Chase Manhattan Mortgage Corp.:
- Led projects which involved in analysis of applications and created detailed non-compliance reports and remediation plans for various client-server and mainframe applications.
- Pan American Insurance:
- Served as the project coordinator for two teams involved in the analysis and remediation of a proprietary insurance system on the AS400 platform.
- Amerada Hess Corporation:
- Analyzed and evaluated an existing executive project monitoring system.
- Created prototypes and contributed to the system’s redesign process.
Key Skills:
- Y2K Compliance analysis and remediation
- Programming proficiency
- Project coordination, Teamwork and Team leadership
- Analytical aptitude for system evaluation and redesign
- Proficiency in tools for compliance analysis
- Client relationship management
- Report generation and automation
- Technical expertise
- Strong organizational and administrative skills