Table of Contents
- 2008 – Present
- 2002-2008
- Before 2002
2008 – Present
AT&T Services, Inc.,
Lead Software Engineer- November 2010 – Present
May 08 – October 10 (Sr. Developer/Consultant)
Summary:
Senior Software Engineer with expertise in software architecture, web application development, and compliance management. Served in diverse roles, including Payment Card Industry (PCI) Security Liaison, Release Manager, and Programmer Analyst. Demonstrated success in designing and maintaining critical web portals, ensuring PCI compliance, and delivering innovative, scalable solutions for web application portals such as COU, COU-I, ANR/IMO, KOU, CEP, and KMO. Proficient in version control migrations, architectural overhauls, user management systems, responsive design, and cost optimization.
Key Contributions:
- PCI Compliance Leadership: Led the upgrade of the codebase to meet PCI standards within tight deadlines. Mentored development and testing teams in best practices and coordinated vulnerability testing with Corporate Compliance teams.
- Cloud Migration: Supporting the migration of web portals to Azure, ensuring minimal downtime and optimized functionality.
- Version Control Migration: Managed the transition from SVN to Git, including team training, and facilitated a seamless ColdFusion Application Server upgrade.
- Architectural Overhauls: Spearheaded a major system migration, designing a custom session management system to replace ColdFusion’s native session handling.
- User Management Systems: Designed and implemented a roles- and permissions-based access system with detailed transaction-level audit logs, enhancing security and usability.
- App Store Development: Architected and built a dynamic, scalable app store and developer portal, enabling platform-wide app distribution, version control, test management, and release workflows.
- Responsive Design: Enhanced cross-platform compatibility, delivering seamless experiences across devices and screen sizes.
- Custom Reporting Solutions: Developed a robust reporting application with dynamic form generation, advanced access controls, and custom download features, reducing reliance on third-party solutions.
- Cost Management Initiatives: Delivered applications that drove substantial cost savings, including inventory reduction through a recertification tool and detailed cost awareness dashboards, awareness bulletins for leadership.
Key Skills:
- PCI compliance implementation and leadership
- Cloud migration to Azure
- Version control system migration (SVN to Git)
- System architecture and session management design
- User access management and audit log design
- App store and developer portal implementation
- Responsive web design and optimization
- Advanced custom reporting development
- Cost-saving initiatives and resource optimization
- Team mentoring and technical training
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2002-2008
CCEI – ChildCare Education Institute (Lead Software Engineer)
Summary:
Key contributor at a leading online education provider, responsible for system evaluation, functionality upgrades, and module development to enhance the platform’s efficiency and scalability. Delivered impactful solutions, including an online registration system with a 95% reduction in paperwork, a customizable product catalog, and secured certificate delivery modules. Improved operational processes, accelerated product distribution, and created innovative tools for marketing, accounting, and course management.
Key Contributions:
- System Evaluation & Optimization: Assessed existing systems, documented capabilities, and created a long-term roadmap for scalability.
- Online Registration Overhaul: Designed a three-phased online registration system, reducing paperwork by 95% and product distribution time by 80%.
- Customizable Product Catalog: Built a scalable catalog with vendor-specific descriptions, complex pricing options, and promotions, improving customer experience.
- Module Development: Created secured PDF certificate delivery, issue tracking, and customizable FAQ systems, as well as ad tracking and vendor order placement modules.
- Efficiency Gains: Streamlined processes, realizing significant time savings for sales representatives and improving content management with auditing and editing capabilities.
Key Skills:
- System evaluation and roadmap creation
- Database design and development
- Process optimization
- Online system implementation
- Custom reporting solutions
- Issue tracking systems
- Content management systems
- Web service development
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City of New York, NY (Consultant)
Summary:
Served as a Business/Systems Analyst and Senior Web Application Developer for the City of New York’s WeCARE program, developing a comprehensive support system for public assistance recipients with diverse needs (medical, physical, mental, education, training). Played a key role in requirement elicitation, prototyping, data modeling, and application development, ensuring the successful delivery of an efficient system that positively impacted program participants.
Key Contributions:
- Collaborated with stakeholders to gather and align requirements with user needs and program goals.
- Designed prototypes for intuitive interfaces, enabling stakeholder feedback and seamless data integration.
- Developed a structured data model for efficient information representation and management.
- Documented clear application and reporting requirements, guiding development teams and ensuring system accuracy.
- Designed and implemented reusable components (CFCs) with interoperability for future web services.
- Created comprehensive testing specifications to validate functionality and improve system reliability.
Key Skills:
- Requirement elicitation
- Prototyping and visualization
- Data modeling
- Web application development
- Reporting and testing documentation
- Stakeholder collaboration
- Reusable component design
- Analytical problem-solving
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SankyoPharma (Consultant)
Summary:
As a Senior Programmer/Analyst/Consultant at Sankyo Pharma, enhanced an intranet-based application to improve ROI, scalability, and user experience. Played a key role in system analysis, feature development, and performance optimization, delivering advanced tools such as an executive dashboard, electronic audit tracking, and role-based security. Ensured system stability, streamlined project management, and supported decision-making through actionable insights.
Key Contributions:
- Conducted system analysis and incorporated user feedback to deliver actionable improvement recommendations.
- Designed an intuitive navigational structure and developed an executive dashboard for IT project tracking and resource management.
- Created an electronic audit control system to streamline project tracking and historical referencing.
- Refactored application modules for scalability, ensuring adaptability to evolving business needs.
- Resolved critical system issues to ensure stability and smooth operations.
- Implemented role-based security measures to safeguard sensitive data.
- Delivered modules for email notifications, workflow enforcement, change requests, and resource calendars.
- Designed database tables and stored procedures to support application enhancements.
Key Skills:
- Application analysis and recommendations
- User experience design
- Dashboard development
- Electronic audit control and tracking
- Application refactoring and scalability
- Enhanced security implementation
- Financial and resource reporting
- Database design and development
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Fusionapps.com (Consultant)
Summary:
As Lead Application Developer, delivered innovative solutions across multiple high-profile clients, including Fujitsu, Toys “R” Us, and Babies “R” Us. Spearheaded projects such as intranet redesigns, customer-facing kiosks, content management systems, and e-commerce integrations. Enhanced functionality through third-party API integrations, custom scheduling systems, and competitive analysis tools, while mentoring junior developers and ensuring successful project outcomes.
Key Contributions:
- Redesigned and developed intranet applications for Fujitsu, streamlining backend operations with CFMX and SQL2000.
- Led the creation of self-help kiosk modules for Toys “R” Us and Babies “R” Us, enabling efficient browsing and special order placement.
- Integrated third-party APIs (FedEx, UPS, USPS) for real-time shipping rates and product updates with platforms like Froogle.
- Developed web-based tools, including a party scheduling system, catalog management modules, and issue tracking systems with graphical reporting.
- Built a modular e-commerce solution and competitive analysis tool, using web scraping to extract pricing and promotional data for decision-making.
- Designed custom content management modules with enhanced search capabilities for Toys “R” Us corporate websites.
- Provided technical mentorship to junior developers, fostering collaboration and ensuring project success.
Key Skills:
- Web application and kiosk development
- Custom CMS and e-commerce solutions
- API integration and web services
- Database management (SQL2000)
- Issue tracking and graphical reporting
- Competitive analysis tools
- Leadership and technical mentorship
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NFLC – University of Maryland (Consultant)
Summary:
As Technical and Project Lead for the NFLC (National Foreign Language Center) at the University of Maryland, led the development, design, and testing of a web application commissioned by the U.S. Department of Education. Delivered a modular system with over 375 screens and 250 database tables for qualitative and quantitative grant data analysis, coordinating on-site and offshore teams to ensure successful project delivery.
Key Contributions:
- Designed system architecture, modular components, and application framework.
- Directed a team to develop and integrate over 375 screens and 250 database tables.
- Created data models and specifications for complex stored procedures.
- Trained developers on standardized coding practices and rapid development with ColdFusion.
- Enhanced bug tracking with team dashboards using ColdFusion graphing tools.
- Coordinated parallel module development across on-site and offshore teams.
- Managed source control (CVS), issue tracking, and phased feature releases.
- Migrated codebase from ColdFusion 4.5 to 5.0, ensuring stability and performance.
- Installed and managed servers across development, testing, and staging environments.
Key Skills:
- Project leadership and team coordination
- System architecture and modular design
- Database modeling and stored procedures
- Code migration and server management
- Bug tracking and issue resolution
- Training and mentoring development teams
- Change control and phased feature releases
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Before 2002
Innercrossing.com (Consultant)
Summary:
Responsible for designing and implementing an advanced ad management and criteria-based display system for NJWedding.com. Delivered customizable pricing options, user-friendly interfaces, and robust reporting features for advertisers. Enhanced vendor management systems with new modules and advanced search capabilities while optimizing performance and scalability through technology upgrades.
Key Contributions:
- Designed and developed a criteria-based ad display system with customizable pricing options for advertisers.
- Built a user-friendly interface and custom reporting system to track impressions, clicks, and click-through ratios.
- Enhanced vendor management systems with new modules and advanced search functionality.
- Migrated code base from ColdFusion 4.0 to 4.5 and upgraded to ColdFusion 5.0 with a transition to SQL Server 2000.
- Improved system performance, scalability, and growth potential through technology stack enhancements.
Key Skills:
- Performance optimization and scalability
- Ad management system development
- Criteria-based display system implementation
- User interface design
- Vendor management system enhancements
- Code migration and technology upgrades
- Custom reporting and metrics analysis
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Papercache.com (Consultant)
Summary:
Technical and Project Lead responsible for designing, developing, and deploying a B2B and B2C web application for a handmade paper supplier. Delivered a scalable, user-friendly e-commerce website with advanced shopping cart features, external system integrations, and robust order tracking and inventory control. Managed end-to-end development, from user requirement analysis to production support, ensuring a seamless experience for customers.
Key Contributions:
- Conducted user requirement analysis to create tailored solutions addressing business goals.
- Designed and implemented a scalable database structure, enhancing performance and data management.
- Developed an e-commerce platform with a custom shopping cart, secure payment processing, and external system integrations (e.g., PayPal, Verisign).
- Created visually appealing graphics and optimized images to enhance the website’s visual design.
- Built an order tracking and inventory control system for streamlined operations.
- Migrated the database from MS Access to SQL Server 2000 to improve scalability and performance.
- Installed and maintained servers for development, testing, and production environments.
- Provided production support and ensured smooth site deployment with a third-party hosting provider.
Key Skills:
- E-commerce development and integration
- Database design and migration
- Order tracking and inventory control
- UI/UX design and graphic optimization
- Scalability and performance enhancement
- Server management and production support
- Project management and problem-solving
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G.TRIAD – Computer Horizons Corp. (Programmer/Analyst)
Summary:
Senior Application Developer/Analyst contributing to diverse projects across industries, delivering high-quality solutions through website redesigns, feature development, compatibility issue resolution, and advanced customizations. Developed user-aware systems, personalized reseller sites, and custom modules to enhance functionality and user experience.
Key Contributions:
- DRS.com: Resolved cross-browser/platform issues for a defense supplier’s website using Flash and ColdFusion.
- RentVillas.com: Redesigned and migrated a property rental website, enhancing UI and functionality for international rental access.
- New.askAllied.com: Developed shopping cart systems, credit card payment solutions, and a custom CMS for an office supplier.
- Scholastic.com: Delivered cross-platform fixes and custom solutions to meet a publishing company’s website requirements.
- CHC Internal: Prototyped client modules and built seminar registration and sales data tools.
- Hyperion.com: Migrated a business software company’s ColdFusion site and resolved issues for a seamless transition.
- The Princeton Review: Built a recruitment platform allowing institutions to target students via specific criteria.
- Vialog Corporation: Implemented advanced user awareness and reseller site personalization, integrating billing and referral tracking systems.
Key Skills:
- Website redesign and migration
- E-commerce and payment system integration
- Custom module and solution development
- Cross-platform/browser testing and issue resolution
- User interface design and improvement
- Custom tag creation and reusable function development
- Personalization and user tracking systems
- Documentation and client communication
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AT&T (Consultant) Customer Care Marketing and Sales Oracle data warehouse
Summary:
Project Lead at AT&T for the TIP Phase 1 project, overseeing a team in improving the Customer Care Marketing and Sales Oracle data warehouse. Managed a seamless server migration, provided 24×7 production support, and optimized processes for enhanced efficiency. Also contributed as a Programmer/Analyst and System Testing Coordinator, facilitating development, automation, and testing to ensure system functionality and performance.
Key Contributions:
- Led a team in implementing TIP Phase 1 on a UNIX-based platform with 135 tables, 77 input interfaces, and 70 output interfaces running on a 24×7 schedule.
- Planned and executed system migration to new servers with minimal downtime.
- Served as source code administrator, ensuring version control and code integrity.
- Provided 24×7 production support, resolving system issues to maintain uptime.
- Identified and implemented process enhancements, boosting system efficiency.
- Coordinated Year 2000 compliance certification, ensuring adherence to policies.
- Conducted training sessions for onboarding new team members and educating staff on project-specific technologies.
Additional Roles:
- Programmer/Analyst: Developed and optimized PL/SQL packages, automated database loads, and enhanced data processing workflows.
- System Testing Coordinator: Conducted system testing for change requests, tracked test cases, and ensured comprehensive test coverage.
Key Skills:
- Project leadership and team management
- System migration and deployment
- Production support and troubleshooting
- PL/SQL development and process automation
- System testing and compliance certification
- Stakeholder communication and reporting
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Computer Horizons Corp., Solutions Division – Multiple Client Projects
Summary:
Senior Programmer/Analyst at Computer Horizons Corp., contributing to Y2K compliance and system performance improvement for major pharmaceutical and telecommunication clients. Delivered successful outcomes through analysis, remediation, report automation, and project coordination, ensuring compliance and operational efficiency.
Key Contributions:
- Lucent Technologies: Developed a summary report generation tool using PFC libraries and managed executive payroll processes.
- Eli Lilly: Led projects across global teams (Italy, France, Canada, USA) on AS400, implementing macros for automated reporting.
- Chase Manhattan Mortgage Corp.: Analyzed applications, delivered non-compliance reports, and created remediation plans for mainframe and client-server systems.
- Pan American Insurance: Coordinated two teams for compliance analysis and remediation of a proprietary insurance system on AS400.
- Amerada Hess Corporation: Evaluated and contributed to the redesign of an executive project monitoring system with prototypes.
Key Skills:
- Client relationship management
- Y2K compliance analysis and remediation
- Report automation and generation
- AS400 and mainframe expertise
- System analysis and redesign
- Project coordination and leadership
- Tools for compliance evaluation