With 20+ years of experience across enterprise systems, education, pharma, retail and civic tech, I lead scalable, future ready, innovative initiatives that blend secure design, community impact, and modern technology adoption (including GenAI).
| Quick Links |
| AT&T Services, Inc. 2008-Present |
| ChildCare Education Institute (CCEI) Mar 2007 – May 2008 |
| City of New York – WeCARE Program Oct 2005 – Sep 2006 |
| Multiple Pre-2005 |
AT&T Services, Inc. (2008–Present)
Lead Software Engineer | Security Liaison & PCI Compliance & Remediation | Architect
At AT&T, I’ve served as Lead Software Engineer, Architect, PCI Security Liaison, and Release Manager, shaping the architecture, security, and scalability of enterprise systems supporting over 600,000 mobile lines. My work reflects a philosophy of future-ready design — building systems not just for today’s needs, but for tomorrow’s challenges.
Key Contributions
Unified Multi-Portal Architecture
- Designed a single ColdFusion/Oracle codebase with modular architecture and configurable workflows.
- Anticipated growth by allowing new portals, user groups, and approval flows to be added by configuration instead of redevelopment.
- Powers COU, ANR/IMO, CEP, KOU, and KMO portals.
PCI Compliance Transformation
- Re-engineered security under hostile hosting conditions that disabled ColdFusion’s protections.
- Designed and helped deliver custom session management, centralized audit logging, and secure framework & coding guidelines.
- Mentored dev/test teams and established sustainable compliance practices.
Version Control & Release Leadership
- Evangelized modern source control practices: CVS → Git → GitHub.
- Introduced pull requests, reviews, and branching strategies.
- Coordinated releases and deployments, resolving production issues.
Cost Optimization & Governance Tools
- Awareness Bulletin: Designed & helped implement Monthly executive drill-down reports attributing device/data costs to org units and employees. Eliminated chaotic real-time reporting and drove accountability across the enterprise.
- Recertification App: Executive validation system for line/device ownership, reducing waste, expenses and liability from “orphaned” assets.
- Both systems remain in active use, potentially saving millions annually.
Dynamic Reports Platform
- Created a self-service reporting system with dynamic query definitions, validation, and Excel/email outputs.
- Enabled executives to generate ad hoc/custom reports, anticipating the self-service BI movement.
Enterprise App Store & Developer Portal
- Built AT&T’s first enterprise app store before commercial app stores existed to support different platforms which did not even exist.
- Supported app submission, approvals, version management, beta testing, and distribution.
- Operated for 8+ years with only minor tweaks.
Platform Modernization
- Oversaw WDCS → EMAS migration with custom resiliency layers.
- Directed multiple ColdFusion upgrades (CF10 → CF2021).
- Ensured responsive multi-device compatibility and Azure compliance sustainment.
ChildCare Education Institute (CCEI)
Sr. Web Application Developer (Mar 2007 – May 2008)
When I joined CCEI, a leading online education provider for childcare centers across the U.S., the organization had approval in nearly every state but struggled with chaotic, inefficient systems. As the second developer on the team and the most experienced I took the lead in stabilizing and modernizing the platform, introducing structure, modularization, improved code re-usability, and long-term scalability.
Systems Evaluation & Modernization
- Assessed current systems, documented pain points, and developed a roadmap for future scalability and suggested more streams of revenue leveraging current assets.
- Introduced CFCs and modular code design, replacing ad-hoc ColdFusion structures with reusable components.
- Streamlined ColdFusion and SQL Server schemas, reducing technical debt and improving performance.
Registration & Enrollment Transformation
- Designed a three-phase online registration system that replaced manual, paperwork-heavy workflows.
- Reduced paperwork by 95%, cut time from sale to distribution by 80%, and saved sales reps 80–90% of time by directing customers online.
Revenue Enablement & Product Catalog Innovation
- Built a generic, scalable, customizable product catalog, supporting:
- Multi-vendor pricing (white label), custom product descriptions, complex pricing options.
- Discounts, promotions, and multi-option bundles.
- A standardized model for all online products.
- Anticipated flexible SaaS commerce models that later became standard.
Custom Modules & Tools
- Developed secured PDF certificate delivery for multiple study streams and partners.
- Designed complex, customizable reports for marketing, accounting, and administration.
- Built ad tracking, vendor order placement (via web services), and event contact registration systems.
- Created an intranet-based issue tracking system, predating JIRA-like adoption in smaller firms.
- Built a custom CMS for coursework creation, editing, and auditing, streamlining approval and deployment.
Impact
Anticipated features that later became industry norms in SaaS platforms.
Brought structure and long-term vision to a startup-scale development team, stabilizing growth.
Transformed critical workflows from manual chaos to scalable automation.
City of New York – WeCARE Program
Consultant | Systems Analyst & Senior Web Developer (Oct 2005 – Sep 2006)
During my engagement with the WeCARE program (Wellness, Comprehensive Assessment, Rehabilitation, and Employment), I supported New York City’s initiative to assist public assistance recipients with medical conditions limiting employability. My role spanned business analysis and senior web application development, enabling integrated services and future-ready system design.
Requirements & Analysis
- Collaborated with subject matter experts to capture user and reporting requirements in detail, aligning system capabilities with the program’s service delivery goals.
- Produced functional specifications and testing requirements that served as the blueprint for accurate implementation.
User-Centered Design
- Designed and delivered interactive prototypes that provided stakeholders with a visual, testable model of the application.
- Facilitated early feedback loops that reduced costly redesigns and enhanced user adoption.
Data Modeling & Reporting
- Contributed to a structured data model supporting efficient reporting and case tracking.
- Documented reporting requirements to give program administrators actionable insights into participant progress.
Application Development & Future-Proofing
- Took on senior development responsibilities, creating ColdFusion Components (CFCs) and application modules to improve modularity and maintainability.
- Anticipated future vendor integration by designing CFCs as reusable web services, extending system interoperability beyond immediate needs.
This balance of analytical rigor and technical delivery ensured the WeCARE system was not only functional at launch but also adaptable for long-term program needs.
Sankyo Pharma (Daiichi Sankyo)
Senior Consultant
When I joined Sankyo Pharma, I was initially engaged for a short-term assignment: apply quick fixes to an internal IT project management system. However, I quickly discovered that the platform’s rigid design and poor usability had rendered it ineffective and underutilized. Instead of patching surface-level issues, I led a strategic redesign that turned the system into a scalable, resilient, and widely adopted enterprise tool.
Challenges
- Inflexible design prevented staff from working across multiple projects.
- ColdFusion codebase was redundant and brittle, making changes costly.
- Reporting capabilities were shallow, leaving IT leadership without actionable insights.
- Low adoption rates due to rigid workflows and poor usability.
Key Contributions
- Architectural Redesign: Rebuilt the SQL Server schema and stored procedures for flexible project/resource assignments and efficient data handling.
- Application Modularity: Refactored ColdFusion code into reusable components, streamlining future development.
- Executive Visibility: Designed and delivered dashboards, audit trails, and financial/resource reports to support data-driven governance.
- Security & Workflow Enhancements: Introduced role-based access controls, workflow tracking, and supporting modules (change requests, notifications, calendars, admin tools).
Impact
- Converted an underutilized system into a trusted enterprise platform, widely adopted across the company.
- Anticipated future needs by embedding flexibility and scalability, ensuring longevity beyond initial requirements.
- Enabled leadership to shift from static reporting to proactive governance based on real-time insights.
- Reinforced a personal hallmark: the ability to rescue high-investment systems and redesign them for long-term resilience.
FusionApps.com – Multiple Clients
Senior Consultant | Lead Developer | API Integration & CMS Architect
At FusionApps, I delivered enterprise-scale applications that repeatedly anticipated industry trends by years. My projects spanned retail kiosks, e-commerce platforms, CMS systems, scheduling systems, and business intelligence tools. Clients included Toys “R” Us, Babies “R” Us, Fujitsu, and GirafficParty.com (Toys “R” Us).
Flagship Projects
Nationwide In-Store Kiosk System (Toys “R” Us & Babies “R” Us)
- Designed and deployed a ColdFusion/SQL Server kiosk system that allowed customers to browse and place special orders.
- Anticipated the self-service retail model well before tablets and omnichannel retail adoption.
GirafficParty.com — Scheduling & Upselling Platform
- Built a nationwide scheduling system for in-store party reservations.
- Embedded upselling features (party products, favors) at booking stage, pioneering integrated e-commerce logic.
Competitive Analysis Tool (Toys “R” Us)
- Created a custom web scraping + reporting platform for competitor pricing data.
- Delivered real-time insights years before commercial price intelligence platforms.
Custom CMS & Modular E-Commerce Platform
- Built reusable CMS modules with DB-driven design.
- Designed a modular e-commerce system where clients selected and paid only for features they needed.
- Anticipated SaaS commerce flexibility models later realized by Shopify, Magento, and others.
Additional Contributions
- Integrated third-party logistics & marketplaces (FedEx, UPS, USPS, Froogle, Amazon).
- Developed an internal issue tracking system with simple reporting, predating tools like JIRA.
- Built admin tools for catalog/product management, improving operational efficiency.
- Mentored junior developers, instilling best practices for scalable, maintainable codebases.
Impact
- Delivered future-ready systems that drove competitiveness and revenue growth.
- Anticipated key trends: self-service retail, modular SaaS commerce, BI-driven pricing.
- Reinforced reputation for designing platforms with scalability and foresight.
University of Maryland – NFLC (US Dept. of Education)
Consultant | Project & Technical Lead
The NFLC website, a collaboration between the U.S. Department of Education and University of Maryland, required a robust platform for collecting and analyzing grant data. I was brought in as Technical and Project Lead to architect the system, guide development, and ensure successful delivery under tight academic/government standards.
System Analysis & Framework
- Conducted system analysis and designed modular, reusable components to support future scalability.
- Developed a flexible application framework that accelerated subsequent development efforts.
Data Modeling & Database Design
- Collaborated with database developers to validate data elements and models.
- Authored specifications and stored procedures for medium-to-complex database interactions.
Leadership & Team Coordination
- Led a multidisciplinary team of 10+ developers, DB specialists, and QA staff.
- Modularized team efforts, enforced coding standards, and introduced structured workflows.
- Coordinated offsite and offshore teams, ensuring continuity and quality.
Developer Training & Mentorship
- Trained ASP developers on ColdFusion, enabling rapid upskilling and productivity.
- Guided QA team on business logic, ensuring alignment between specs and testing.
Change Control & Issue Tracking
- CVS-based source control and formal change request processes.
- Implemented phased release cycles to minimize risk and ensure accurate deployments.
- Enhanced bug tracking system with team-level dashboards (ColdFusion-based) with reporting.
Server Management & Documentation
- Managed application and web servers on Windows and created compliant coding standards to deploy on Solaris environments.
- Oversaw development, testing, and staging servers.
- Produced detailed documentation including system architecture, deployment guides, and recommended configurations.
Impact
- Delivered a scalable, modular grant data platform supporting national education initiatives.
- Built a culture of structured development and standards compliance in a mixed-experience team.
- Anticipated long-term needs by embedding re-usability and flexibility into the system architecture.
Consulting Highlights (Pre-2002)
Innercrossing.com (NJWedding.com)
As a consultant for InnerCrossing Technology Group, I was brought in to design, modernize, and implement a next-generation ad management and vendor system for njwedding.com, a major vendor-driven portal.
Ad Management & Criteria-Based Display
- Architected and developed a criteria-driven ad display system, allowing advertisers to select pricing models based on reach, placement, and targeting.
- Designed an intuitive user interface that simplified campaign setup and management for non-technical users.
Custom Reporting & Analytics
- Built a reporting system for advertisers with key metrics: impressions, clicks, and click-through ratios.
- Gave ad buyers real-time visibility into campaign performance, pioneering transparency in ad systems years before Google Ads became standard.
Vendor Management & Search
- Enhanced the vendor management system with advanced search and newly integrated modules, improving usability and vendor visibility.
Technology Upgrade & Modernization
- Migrated legacy codebase from ColdFusion 4.0 → 4.5 → 5.0.
- Transitioned database from Access 2000 to SQL Server 2000, enabling scalability and performance improvements.
- Standardized deployment processes for smoother rollouts and long-term maintainability.
Impact
Positioned njwedding.com for future growth and monetization, by modernizing both the tech stack and advertiser experience.
Delivered a scalable ad management platform that enabled multiple pricing strategies and advertiser engagement.
Anticipated ad transparency and reporting trends, years before advanced ad tech platforms became mainstream.
Papercache.com
At Papercache.com, a leading handmade paper supplier, I led the design and development of both a B2B wholesale platform and a B2C e-commerce site. Beyond catalog and shopping cart functionality, I pioneered early sales relationship management features, blending quoting, engagement tracking, and CRM-like capabilities years before they became industry standards.
Requirements & System Design
- Conducted requirements analysis and translated business workflows into scalable system designs.
- Built robust database structures, migrating from MS Access → SQL Server 2000 to support growth.
- Installed and maintained development, staging, and production servers.
E-Commerce & Custom Features
- Developed a custom shopping cart integrated with shipping cost analyzers and secure payment gateways (PayPal, VeriSign).
- Created a custom design/pricing link generator with authentication IDs to protect sensitive client data.
- Built order tracking and inventory control systems, ensuring smooth integration with the cart.
Wholesale Inquiry & Early CRM Innovation
- Introduced “rate inquiry lists”: wholesalers could add catalog items for pricing requests without immediate purchase.
- Automated workflow sent sales staff inquiry details with inventory, markup, shipping, and lead-time context.
- Sales staff generated customized quotes with unique tracking IDs, sharable with wholesalers.
- System logged wholesaler engagement (quote views), enabling sales reps to prioritize follow-ups.
- Functioned as an early sales relationship manager, providing visibility into pipeline health years before lightweight CRM/CPQ tools emerged.
Customer Engagement & Cataloging
- Developed an online cataloging system for effective product presentation and browsing.
- Built an email notification system for product updates, keeping customers engaged.
- Applied graphic design skills (Photoshop) to create polished, web-ready images.
Impact
Strengthened the supplier’s ability to compete digitally, transforming operations from manual processes to data-driven sales workflows.
Delivered a scalable B2B/B2C platform that blended catalog, commerce, and CRM-like sales enablement.
Anticipated future trends in CPQ, CRM, and B2B e-commerce convergence.
Gave sales staff tools to track engagement and improve close rates — early pipeline intelligence.
G.TRIAD / CHC – Multiple Clients
At G.TRIAD, I contributed to a diverse set of enterprise and consumer-facing projects across industries including defense, publishing, property rentals, education, and conferencing. My role spanned full-stack development, system integrations, e-commerce, personalization, and version control enhancements.
E-Commerce & Payment Integrations
- askAllied.com: Enhanced shopping cart and checkout with Spectra PLP, enabling multi-credit card support; created custom tags for customer departments, warehouses, and users.
- Vialog/webConferencing.com: Built personalized reseller site branding (logo/colors) and advanced user/referrer tracking; integrated Cybercash online billing.
Education & Publishing Platforms
- The Princeton Review (Review.com): Developed recruitment system enabling institutions to filter students by criteria and send targeted offers — an early form of personalized outreach.
- Scholastic.com: Designed a custom solution simulating and extending their website to support specific publishing workflows.
Enterprise Applications & Infrastructure
- DRS.com (Defense Supplier): Resolved cross-browser/platform compatibility issues using ColdFusion and Flash for a high-profile defense electronics site.
- Hyperion.com: Assisted in website migration, ensuring smooth transition and resolving technical defects.
- CHC Internal Systems: Built seminar registration modules, email notifications, and spreadsheet download tools for sales teams; prototyped Flash-based client access portal.
Version Control & Custom Integrations
- Starbase/Starteam: Extended Starteam version control by enabling Spectra object versioning via Java + ColdFusion custom tags, giving developers more powerful tooling.
Property Rentals & Internationalization
- RentVillas.com: Supported multi-country property rental platform migration/redesign (Italy, Spain, Greece, France, UK).
Impact
Strengthened client competitiveness across industries by blending technical problem-solving with and visionary features.
Delivered personalization, targeted outreach, and tracking features.
Implemented e-commerce/payment integrations (Spectra PLP, Cybercash).
AT&T – TIP Phase 1 Project (Data Warehouse)
As Project Lead on the TIP Phase 1 Oracle data warehouse project, I was responsible for ensuring the stability and performance of the application. The Oracle environment included 135 tables, 77 input interfaces, and 70 output interfaces, operating on a 7×24 production schedule.
Leadership & Project Management
- Coordinated analysis, development, and support activities across a multi-disciplinary team.
- Served as source code administrator, enforcing version control and code integrity.
- Reported regularly to senior project managers and client district directors, ensuring visibility into progress and issues.
Production Support & Optimization
- Provided 7×24 production support, monitoring daily data shipments and resolving issues proactively.
- Supervised and implemented performance optimizations, improving throughput and efficiency of data processing.
Compliance & Risk Mitigation
- Directed AT&T’s Year 2000 compliance certification for the system, ensuring policies were followed and all date-related issues addressed before rollout.
Technical Contributions (Programmer-Analyst Role)
- Developed PL/SQL packages and procedures for data automation and tuning.
- Improved downstream application data feeds through better process automation.
Testing & Quality (System Testing Coordinator Role)
- Ensured comprehensive test coverage through tracking policies and standards enforcement.
- Coordinated integration and system testing, representing the project in daily status calls.
Impact
Embedded process rigor (source control, testing standards, training) into the team.
Computer Horizons Corp.
At CHC, I served as a Senior Programmer/Analyst supporting clients in telecommunications, pharmaceuticals, finance, insurance, and energy. My responsibilities blended analysis and compliance remediation across multiple technologies (PowerBuilder, Oracle, Visual Basic, AS400).
Telecommunications (Lucent Technologies)
- Evaluated and remediated a summary reporting tool leveraging PFC libraries.
- Evaluated and remediated Profile Builder system to track customers across sites.
- Evaluated and remediated a proprietary executive payroll processes.
Pharmaceuticals (Eli Lilly)
- Led AS400-based remediation projects for operations in France, Italy, Canada, USA.
- Implemented automated reporting macros to streamline compliance and reporting.
Finance (Chase Manhattan Mortgage Corp.)
- Conducted application analysis, producing non-compliance and remediation reports for client-server and mainframe systems.
- Contributed to risk reduction and compliance assurance across critical financial systems.
Insurance (Pan American Insurance)
- Coordinated two teams analyzing and remediating a proprietary AS400 insurance system.
- Ensured compliance readiness while maintaining operational continuity.
Energy (Amerada Hess Corporation)
- Evaluated executive project monitoring system.
Impact
Built multi-domain expertise in finance, telecom, pharma, and energy, positioning me as a versatile consultant.
Strengthened compliance and risk management across industries (Y2K/non-compliance readiness).
Delivered cross-industry technical solutions that improved performance and reporting.